HDFC ERGO General Insurance Health Insurance Plans

Company Overview

HDFC ERGO is a 51:49 joint venture between HDFC Ltd and ERGO, which is the primary insurance entity of the Munich Re Group of Germany. HDFC ERGO, the 3rd largest Private General Insurer with a 6.2% market share, offers products like Motor, Health, Travel, Home, Personal Accident and Cyber Insurance in the retail space and customized products like Property, Marine and Liability Insurance in the corporate space through its network of 203 branches spread across 170 cities and a wide distribution network.

HDFC ERGO General Insurance Company under license. CIN : U66030MH2007PLC177117.

Address:- 1st Floor, HDFC House, 165-166 Backbay Reclamation, H. T. Parekh Marg, Churchgate, Mumbai – 400 020

Email: [email protected]   Website:

Toll-Free: 022-6234-6234

Why choose HDFC ERGO General Insurance Company Ltd?

Wide range of plans to choose from - HDFC ERGO offers a wide selection of plans to match your requirements. You can also choose the plans depending upon your family size and age.

Network of over 6000 hospitals - HDFC ERGO has tied up with a wide list of hospitals to offer cashless hospitalization for its customers.  Click here  to find the list of hospitals.

24*7 Support - HDFC ERGO offers round the clock support for your convenience and a hassle-free experience.

Trusted by Millions - HDFC ERGO is a recognized brand for taking care of your insurance needs. With over 75 lacs happy customers, the brand has been assigned ‘iAAA’ rating by ICRA indicating its highest claim paying ability.

Cashless Claim Process

STEP 1 - Hospitalization

Click Here to locate nearest network hospital

STEP 2 - Avail Cashless & Submission of Documents

Avail cashless at the network hospital by showing your health card and valid photo ID

STEP 3 - Preauthorization

Hospital will send the cashless request to HDFC ERGO and coordinate with us for authorisation Preauthorization Form

STEP 4 - At the time of Discharge & Settlement of claim

HDFC ERGO/ TPA will scrutinize all the received documents and convey the final stand on the claim

STEP 5 - Status Update

You will receive an update through SMS/Emails on every stage of the claim on your registered mobile number or email id Track your claim

STEP 6 - Cashless authorisation & Approval of Claim

Hospital shall send the final bill to HDFC ERGO for authorisation and HDFC ERGO shall scrutinise the same and give final authorisation in case of approved transcations to the hospital. Any inadmissible expenses, copayments, deductions will have to be paid by you.

Reimbursement Process

STEP 1 - Hospitalization

Contact nearest Hospital

STEP 2 - Claim Registration

To register your claim, fill the claim form and send to us with required documents to below address :
Click Here for claim form
HDFC ERGO General Insurance Company Ltd
5th Floor, Tower 1, Stellar IT Park,
C-25, Sector-62, Noida 201301
State : Uttar Pradesh , City : Noida
Pin Code : 201301

STEP 3 - Approval of Claim

HDFC ERGO will scrutinize all documents and approve the claim. In case additional information or documents are required, HDFC ERGO will call for the same and upon satisfactory receipt of all necessary documents the claim will be settled by HDFC ERGO

STEP 4 - Status Update

You will be updated through SMS/Emails on every stage of the claim Track your claim

STEP 5 - Settlement of claim

On receipt of complete documents, the claim would be processed and payment will be made through NEFT.